Klinik Lumière - BOOKINGREGLER
Afbudspolitik:
Ved at acceptere vores vilkår, accepterer du samtidig vores afbudspolitik.
48-timers regel:
Når du bekræfter din booking, forpligter du dig til at aflyse din tid senest 48 timer før den planlagte behandling.
Aflysning:
Efter booking modtager du en bekræftelsesmail med et link til at logge ind. Brug dette link til at aflyse din tid senest 48 timer før behandlingen.
Vigtigt: aflysning skal ske før modtagelse af påmindelsen.
Overskridelse af 48-timers fristen:
Hvis aflysning sker senere end 48 timer før behandlingen, vil tiden blive låst, og der vil blive opkrævet 30% af behandlingsprisen.
Sen aflysning:
Hvis du ønsker at aflyse din tid efter 48-timers fristen, bedes du kontakte mig via telefon eller sms på 60249556. Oplys dit fulde navn og datoen for den planlagte behandling. Hvis jeg ikke besvarer opkaldet, efterlad venligst en besked med dine oplysninger.
Udeblivelse:
Ved udeblivelse opkræves det fulde beløb for behandlingen.
Gratis Konsultation:
Ved udeblivelse fra en gratis konsultation med sygeplejerske opkræves et gebyr på 200 kr.
Dette beløb faktureres via e-mail, og manglende betaling inden forfaldsdatoen vil resultere i, at sagen overdrages til inkasso.
E-mail og SMS:
Ved booking accepterer du at modtage både bekræftelser og påmindelser via e-mail og sms.
Laser Hårfjerning:
- Sørg for at møde op glatbarberet og renvasket på de områder, der skal behandles.
- Undgå at bruge kemiske produkter og dufte på behandlingsområdet.
- Undgå sauna og fysisk træning, 24 timer før og efter behandlingen.
- Undgå solarie og solbadning i 7 dage inden og efter behandlingen.
Der tilbydes ingen behandling, hvis du er:
- Gravid eller ammer
- Akne behandling med medicin som Roaccutan/Isotretinoin, Tetracyclin
- Kræftpatient
- Solskoldet
- Strækmærkebehandling (Striort)
- Har keloide ar i det ønskede behandlingsområde.
- Tatovering i det ønskede behandlingsområde.
Bekræftelse og påmindelse:
Efter du har booket en tid, vil du modtage en bekræftelse på din e-mail og sms påmindelse 48 timer før din aftale. Vær opmærksom på, at eventuelle afbud skal foretages inden påmindelsen sendes.
Vigtig Information:
Dunhår i ansigtet kan i nogle tilfælde være vanskelige at fjerne med laserbehandling. Inden du skraber disse hår, anbefaler jeg, at du kontakter os for en vurdering og rådgivning.
Betaling:
Klinik Lumière accepterer kontant, MobilePay samt bankoverførsel.
1. Terms of use
- By using Planway you agree to these terms.
- When using Planway and accepting these terms, you (hereinafter referred to as consumer) enter into an agreement with Planway Aps, which is a Danish registered company providing the service Planway.
- Planway reserves the right to change these terms without notice.
2. Consumer obligations
Consumer commits to comply with Danish legislation. Consumer is responsible for the legality of the material and information made available to the public, including that the material and information does not violate any third party's rights or may cause public offense. The customer undertakes and is responsible for ensuring that relevant information, including name, address, postal code, telephone number, e-mail address, is always correct in Planway, so the customer immediately can notify Planway by writing or changing the information under customer profile.
3. Planway's commitments
Planway commits to treat all consumer information confidentially and information is shared only with relevant Planway partners. However, Planway reserves the right to disclose consumer's personal information to the relevant authorities in case of misuse or justified suspicion thereof. Planway reserves the right to use the information for the production of general statistics and to use the work performed as a reference for sales and marketing purposes. Planway is entitled to disclose information to official name authorities, e.g. DK Hostmaster, InterNIC and RIPE.
4. Marketing
By accepting the terms, it is accepted that Planway and Klinik Lumiére have the right to send relevant marketing material to the consumer. Relevant is defined as products or services that have previously been shown interest in.
5. Bookings
All bookings created through subdomains to our partners are an agreement between the consumer and the partner.
6. Planway’s rights
Planway is entitled to take and close a consumer's account without notice if the consumer does not comply with the general conditions and / or special agreements between the parties. Planway is entitled, without prior notice, to delete material which, in Planway's discretion, is illegal, offensive or otherwise contrary to good practice. Planway considers spam to be abusive and thereby a breach of the agreement and reserves the right to disclose personal information to relevant authorities in such cases.
7. Safety
Planway strives to maintain a high level of security, including relevant SSL encryption (https) on access to the system. However, Planway cannot guarantee hacker attacks that can cause system crashes and / or data loss. Loss caused by hacker attacks will therefore not be covered by Planway. Consumer is responsible for the security of the devices used. Planway continuously makes backups that are stored for three months.
8. Disclaimer
Planway is not liable for any loss or damage arising from interruptions or disruptions in Planway's electronic equipment or interruptions or disruptions attributable to Planway's suppliers or other third parties. Planway is not responsible for information obtained from the Internet or the use of the Internet in general.
9. Force Majeure
Planway cannot be held liable for any circumstances that may be described as force majeure, including, but not limited to, war, riots, uprisings, general strikes, fires, natural disasters, currency restrictions, import or export bans, interruption of intercourse, interruption or failure in the energy supply, long-term illness among key employees and the entry of force majeure with subcontractors.
10. Notification of changes
Planway must notify changes to the agreement with the consumer in cases where the change is to the detriment of the consumer. Notification by email address provided by the customer at the conclusion of the agreement is sufficient notification. Changes to the detriment of the consumer must be made with a minimum of one week's notice.
11. Planway's transfer to third parties
Planway is entitled to freely transfer the operation of the product and any associated additional services to third parties without notice, if the transfer can take place on unchanged terms for the consumer.
12. Applicable law and venue
Any disputes between consumer and Planway must be settled according to Danish law and i Denmark.
13. Online payments
When using Online Payment, Planway reserves the right to withdraw the money prior to processing. This is done as it acts as a deposit for the therapists.
14. Storage of data
Acceptance gives consent to store and handle your persoanl data in Planway. All inquiries and questions about personal data can be sent to info@planway.com.
15. Cancellation
The business offers a 14-day cancellation right upon online payment, if the consumer wishes to make use of this, the full amount will be refunded.
16. Warranty
The business offers a 24-month warranty on online payment, if the consumer wants to make use of this, the full amount is refunded. The complaint must be made within 2 months after the consumer has found the defect.
17. Delivery
When using online payment, the service is activated immediately and it is subsequently the consumer's responsibility to make use of it.